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Int'l Students Office

International Students Office Contact Information

The following are recommendations about how to interact with us:

Email: 

1.Graduate Students: Ms. Christine Ni:niwen@swjtu.edu.cn

2.Bachelor Students, Language Students and Exchange Students: Mr. Matt Huang:hdming@swjtu.edu.cn

3.Students Recruitment:Mr.Howard Xu:jhxu@swjtu.edu.cn;Ms.Christine Ni:niwen@swjtu.edu.cn;Mr.Matt Huang:hdming@swjtu.edu.cn

Please include your name, student number in all correspondence. Brief questions may be addressed via email.

 

IAO office hours are Monday through Friday from 8:30 a.m. to 5:00 p.m (Lunch Break is from 12pm to 2:00pm). Every advisor has one day to accept student communication face to face per week. Please see the schedule as below. To meet with an advisor when he/she is not on duty, you must make an appointment in advance ONLY by calling, text message or we-chat. Appointments are not made by email. ALWAYS bring your passport with you to every IAO appointment.

 

Time

Advisor

Office Tel.

Location

Tue.

(Office Hours)

Matt Huang

66367381

RM425, Administrative Building, Xipu Campus

Wed.

(Office Hours)

Christine Ni

 

66367385

RM425, Administrative Building, Xipu Campus

 

If you have a serious personal crisis that requires immediate attention, you should call (not email) the advisor to get attention or response. Email may not be checked daily during busy times of the year.

If you need a certificate, to update your personal information in our system or any other assistance, please feel free to contact and come to the International Students Service Center ( RM427, Administrative Building, Xipu Campus) during the work hours.  It is advised that you consult at Service Center first.

Student Assistant:

Joyce Tan

Tel.:+86-28-66367372

Email: joycetan1031@hotmail.com

 

ISO Website:http://iso.swjtu.edu.cn

ISO's mailing address is:

International Students Office,Southwest Jiaotong University,RM425, Administrative Building,Western Hi-tech Zone,Chengdu, Sichuan 611756, P.R.China

Processing times:

Do not wait until the last minute to request or process documents. Allow instant service such as residence permit documents, common certificate. Allow three business days for an advisor's signature on any kind of form.  Allow more than one week for the preparation of complicated documents or reports such as graduation certificate, transcript, delayed scholarship and etc.. The advisor at the ISO will inform you when you may return to pick up the document. If there is any mistake regarding the information given by student, the student will be responsible for the consequences. If you do not allow enough time for processing, you will be asked to leave a self-addressed, stamped envelope and we shall mail the document to you when it is ready.

Last Updated On: Oct. 10, 2015

About Us
Contact Us

08:30-12:00  |  14:00-17:30

+86-28-66367385;

+86-28-66367381;

+86-28-66366343;

fax:+86-28-66366346

International Students Office Southwest Jiaotong University RM425, Administrative Building Western Hi-tech Zone Chengdu, Sichuan 611756, P.R.China

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